FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF 2 ANALYZER

MDR report key: 2120819 · Received June 11, 2011

Report

Report Number
1061932-2011-00614
Event Type
Malfunction
Date Received
June 11, 2011
Date of Event
May 9, 2011
Report Date
May 11, 2011
Manufacturer
BECKMAN COULTER INC
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLE WAS COLLECTED IN A 4ML BD TUBE AND WAS PLACED ON A ROCKER FOR ONLY A FEW MINUTES PRIOR TO ANALYSIS. THE CONTROLS WERE RUN BEFORE AND AFTER THE REPORTED EVENT AND WERE WITHIN SPECIFICATION. CURRENTLY, THE INSTRUMENT IS PERFORMING WITHIN QC SPECIFICATION. THE FSE FOUND THE HGB GAIN TOO HIGH. FSE REPLACED THE HGB LAMP & LENS AND THE GAIN WAS ADJUSTED. FSE NOTICED BUBBLES IN THE LYSE DELIVERY PATH, THE FMI (FLUID METERING INDEX) PUMP WAS REPLACED. THE ROOT CAUSE FOR THE LOW HGB RESULTS CAN BE ATTRIBUTED TO THE HARDWARE REPLACED AND ADJUSTMENTS MADE BY THE FSE DURING SUBSEQUENT INSTRUMENT SERVICING.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT ERRONEOUS LOW HGB RESULT GENERATED BY THE ACT DIFF 2 INSTRUMENT FOR ONE PATIENT SAMPLE WITH NO FLAGS WHEN COMPARED TO THE SAME SAMPLE RERUN AT THE REFERENCE LAB THAT WAS CONSIDERED CORRECT. PATIENT RESULTS ARE PROVIDED. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LAB. NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® ACT DIFF 2 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC ACT DIFF 2 N/A

Patients

Seq Age Sex Outcome Treatment
1