FDA Adverse Event Malfunction Summary report: N

CALCIUM ARSENAZO REAGENT

MDR report key: 2120784 · Received June 10, 2011

Report

Report Number
2050012-2011-02250
Event Type
Malfunction
Date Received
June 10, 2011
Date of Event
May 11, 2011
Report Date
May 11, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
CJY
PMA / PMN Number
K061575
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RESULT: ERRONEOUS RESULTS OBTAINED. CONCLUSION: A DEFINITIVE ROOT CAUSE FOR THE EVENT HAS NOT BEEN DETERMINED.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) TO REPORT ERRONEOUSLY HIGH CALCIUM (ARSENAZO) RESULTS FOR 10 PATIENT SAMPLES ASSAYED WITH THE CALCIUM (ARSENAZO) REAGENT ON AN AU5421 CHEMISTRY SYSTEM RANDOM ACCESS CHEMISTRY ANALYZER. THE PATIENT RESULTS WERE REPORTED OUT OF THE LABORATORY. THE ORDERING PHYSICIAN QUESTIONED THE UNEXPECTEDLY HIGH CALCIUM RESULTS. THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT. THE CUSTOMER OBSERVED A COLORED STAIN ON THE REMAINING REAGENT BOTTLES AND BOX THEY WERE PACKAGED IN. THE CUSTOMER BELIEVES IT IS POSSIBLE THAT THE CALCIUM REAGENT BOTTLE USED FOR THE ANALYSES MAY HAVE BEEN CONTAMINATED. FURTHER INVESTIGATION REVEALED THAT THE CALCIUM ASSAY ON THE ANALYZER WAS IN NEED OF RECALIBRATION. BCI ADVISED THE CUSTOMER TO RECALIBRATE THE ASSAY WITH A FRESH BOTTLE OF CALCIUM REAGENT. THE CUSTOMER RE-ASSAYED THE 10 PATIENT SAMPLES ON AN AU2700 CHEMISTRY ANALYZER AND OBTAINED EXPECTED LOWER CALCIUM RESULTS. A DEFINITIVE ROOT CAUSE HAS NOT YET BEEN DETERMINED FOR THE EVENT. HOWEVER, AN INVALID CALCIUM CALIBRATION CONTRIBUTED TO THE GENERATION OF THE ERRONEOUSLY HIGH CALCIUM RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CALCIUM ARSENAZO REAGENT CALCIUM TEST SYSTEM CJY BECKMAN COULTER, INC. 9891

Patients

Seq Age Sex Outcome Treatment
1 AU5421 CHEMISTRY SYSTEM