FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2120759 · Received June 10, 2011

Report

Report Number
2122870-2011-01790
Event Type
Malfunction
Date Received
June 10, 2011
Date of Event
May 12, 2011
Report Date
May 12, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
MMI
PMA / PMN Number
K922823/A007
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER THE CUSTOMER, THE SAMPLES WERE PLASMA, COLLECTED ONSITE, AND WERE CENTRIFUGED IN A STAT SPIN EXPRESS 4 FOR 3 MINUTES. THE CUSTOMER RESPUN THE SAMPLES BETWEEN REPEAT TESTING. SYSTEM CHECK REPORTS WERE SUPPLIED FROM (B)(4) 2011. ALL PORTIONS WERE WELL WITHIN THE PUBLISHED SPECIFICATIONS. PRIOR TO THE EVENT QC RESULTS WERE ABOVE THE ESTABLISHED MEAN. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011, FOR THIS EVENT. THE FSE FOUND HARD CRUSTED BUILD UP IN THE WASH TOWER NOZZLE, WHICH WAS REMOVED AND CLEANED. THE ULTRASONIC VOLTAGE, TRANSDUCER TEMPERATURE, AND LED TARGET VALUE WERE TOO HIGH AND WERE ADJUSTED BY THE FSE. THE PIPETTOR DISPENSE CHECK SHOWED DROPLETS CLINGING TO THE SIDE OF THE RV. THE FSE ALIGNED THE MAIN PIPETTOR AND THE DISPENSE CHECK IMPROVED. THE FSE PERFORMED PREVENTIVE MAINTENANCE (PM) ON THE SYSTEM WHICH INCLUDED REPLACING THE ASPIRATE AND SUBSTRATE PROBES. THE FSE PERFORMED A SYSTEM CHECK AND ALL PORTIONS PASSED WITHIN PUBLISHED SPECIFICATIONS. ALTHOUGH HARDWARE ISSUES WERE ADDRESSED NO DEFINITIVE ROOT CAUSE CAN BE DETERMINED FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING DISCREPANT RESULTS FOR TROPONIN (ACCUTNI) ON TWO (2) PATIENTS' SAMPLES BETWEEN TWO (2) ACCESS 2 IMMUNOASSAY SYSTEMS. THE FIRST SAMPLE RECOVERED ABOVE THE AMI CUTOFF ON ONE SYSTEM AND REPEATED WITHIN THE RISK STRATIFICATION RANGE ON THE OTHER. THE SECOND SAMPLE RECOVERED ABOVE THE AMI CUTOFF AND REPEATED LOWER WITHIN THE SAME CLINICAL RANGE BUT OUTSIDE OF THE STATED INSERT PRECISION CLAIMS. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THE CUSTOMER STATED THERE WAS NO DEATH OR INJURY TO PATIENT REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER MMI BECKMAN COULTER INC. ACCESS 2 N/A

Patients

Seq Age Sex Outcome Treatment
1 87 YR