FDA Adverse Event Malfunction Summary report: N

AU5400 CHEMISTRY ANALYZER

MDR report key: 2120752 · Received June 10, 2011

Report

Report Number
2050012-2011-02253
Event Type
Malfunction
Date Received
June 10, 2011
Date of Event
May 13, 2011
Report Date
May 13, 2011
Manufacturer
BECKMAN COULTER MISHIMAK.K.
Product Code
JJE
PMA / PMN Number
K011720
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) REPLACED THE SYSTEM WITH A NEW PC AND STILL ENCOUNTERED BURNING SMELL AND RECEIVED ONLINE ERRORS. THE FSE INSPECTED THE SERIAL CABLE FOR CONNECTION TO THE (B)(4) PC. UPON INSPECTION IT WAS NOTED THAT THE CABLE WAS NOT PROPERLY PINNED. THE FSE ADDRESS THE MATTER BY BUILDING AN ISOLATION CONNECTOR FOR THE INTERFACE CABLE. THE FSE RAN THE SYSTEM WITH THE PC AGAIN WITHOUT ONLINE ERRORS AND BURNING SMELL.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) STATING THAT AFTER THE CUSTOMER INSTALLED A NEW PC ON THE (B)(4) UG CHEMISTRY ANALYZER, A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED FOR AN UNRELATED ISSUE AND NOTICED A BURNING SMELL COMING FROM THE PC. THE CUSTOMER ALSO INDICATED THAT THE INSTRUMENT WAS GENERATING ONLINE ERRORS. NO INJURY OR OPERATOR EXPOSURE OCCURRED FOR THIS EVENT, AS THE FSE MERELY NOTICED A FAINT SMOKE ODOR FROM THE SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 AU5400 CHEMISTRY ANALYZER AU5400 CHEMISTRY ANALYZER JJE BECKMAN COULTER MISHIMAK.K. AU5400 N/A

Patients

Seq Age Sex Outcome Treatment
1