UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01789
- Event Type
- Malfunction
- Date Received
- June 10, 2011
- Date of Event
- May 12, 2011
- Report Date
- May 12, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K023764
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- OTHER
Narratives
THE SAMPLES WERE COLLECTED IN A LIHEP GEL SERUM TUBE AND WERE CENTRIFUGED FOR 5 MINUTES AT 3500 RPM. PER THE CUSTOMER, QC WAS PERFORMING WITHIN THE CUSTOMER'S ESTABLISHED RANGES AT THE TIME OF THE EVENT. A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011 AND REPLACED THE PERI-PUMP TUBING DUE TO WHAT WAS NOTED TO HAVE "FLAT SPOTS" AND WEAR. THE FSE CLEANED THE ASPIRATE PROBES AND RAN A SPECIAL CLEAN ON THE INSTRUMENT. THE FSE ALSO COMPLETED A PASSING SYSTEM CHECK WITHIN INSTRUMENT SPECIFICATIONS. ALTHOUGH THE FSE ADDRESSED SEVERAL HARDWARE ISSUES AT THE TIME OF SERVICE, A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING AN ERRONEOUSLY ELEVATED CREATININE KINASE - MB (CKMB) RESULT ABOVE THE NORMAL REFERENCE RANGE FOR ONE (1) PATIENT THAT WAS GENERATED BY THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY; HOWEVER, REPEAT TESTING OF THE PATIENT SAMPLE ON THE SAME INSTRUMENT PRODUCED A RESULT IN THE NORMAL REFERENCE RANGE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXI 800 ACCESS IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER INC. | DXI 800 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 68 YR |