FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.

MDR report key: 2119344 · Received June 10, 2011

Report

Report Number
2050012-2011-02268
Event Type
Malfunction
Date Received
June 10, 2011
Date of Event
May 8, 2011
Report Date
May 8, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CTS ADVISED THE CUSTOMER THAT THEY MAY HAVE A CLOT IN THE EIC. CTS FAXED THE CUSTOMER A PROCEDURE TO CLEAN THE EIC PORT. CUSTOMER COMPLETED THE EIC PORT CLEANING PROCEDURE AND REPORTED TO CTS THAT THE ISSUE WAS RESOLVED. EIC WAS DRAINING AND NO LONGER OVERFLOWING. NO SERVICE REQUEST GENERATED. THE CUSTOMER RESOLVED ISSUE THROUGH TROUBLESHOOTING WITH CTS.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) CUSTOMER TECHNICAL SUPPORT (CTS) TO REPORT ELECTROLYTE INJECTION CUP (EIC) OVERFLOWED AND NOT DRAINING. NO INJURY OR EXPOSURE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. CLINICAL CHEMISTRY ANALYZER, JJE BECKMAN COULTER INC. DXC800 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1