FDA Adverse Event
Malfunction
Summary report: N
UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER.
MDR report key: 2119344
·
Received June 10, 2011
Report
- Report Number
- 2050012-2011-02268
- Event Type
- Malfunction
- Date Received
- June 10, 2011
- Date of Event
- May 8, 2011
- Report Date
- May 8, 2011
- Manufacturer
- BECKMAN COULTER INC.
- Product Code
- JJE
- PMA / PMN Number
- K042291
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MI, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
CTS ADVISED THE CUSTOMER THAT THEY MAY HAVE A CLOT IN THE EIC. CTS FAXED THE CUSTOMER A PROCEDURE TO CLEAN THE EIC PORT. CUSTOMER COMPLETED THE EIC PORT CLEANING PROCEDURE AND REPORTED TO CTS THAT THE ISSUE WAS RESOLVED. EIC WAS DRAINING AND NO LONGER OVERFLOWING. NO SERVICE REQUEST GENERATED. THE CUSTOMER RESOLVED ISSUE THROUGH TROUBLESHOOTING WITH CTS.
Description of Event or Problem · 1
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) CUSTOMER TECHNICAL SUPPORT (CTS) TO REPORT ELECTROLYTE INJECTION CUP (EIC) OVERFLOWED AND NOT DRAINING. NO INJURY OR EXPOSURE WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 800 PRO SYNCHRON® CHEMISTRY ANALYZER. | CLINICAL CHEMISTRY ANALYZER, | JJE | BECKMAN COULTER INC. | DXC800 PRO | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |