NONE
Report
- Report Number
- 2955842-2025-00375
- Event Type
- Malfunction
- Date Received
- January 20, 2025
- Date of Event
- December 27, 2024
- Report Date
- January 8, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- GCJ
- UDI-DI
- 00886874116555
- PMA / PMN Number
- K191736
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TN, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE ENDOSCOPE WAS ANALYZED AND FOUND A CAMERA INSTRUMENT ADAPTER DEFECT CHARACTERIZED BY BINDING AND FRICTION DURING TESTING. A FRICTION TEST USING A SCREENING AIDE CONFIRMED IMPROPER ROTATION AND AUDIBLE NOISE, LEADING TO THE REMOVAL AND INSPECTION OF THE ADAPTER, WHERE THE SHAFT BEARING WAS FOUND TO BE THE CONTRIBUTING FACTOR. ADDITIONALLY, MECHANICAL DAMAGE WAS OBSERVED ON THE SCOPE¿S DISTAL TIP, ALONG WITH COSMETIC DAMAGE TO THE ENDOSCOPE. INSPECTION OF THE CABLE INTEGRATED CONNECTOR REVEALED DISCOLORATION, AND FURTHER EVALUATION FOUND A MINOR CUT IN THE CABLE INSULATION NEAR ZONE A, CLOSE TO THE INTEGRATED CONNECTOR. A DHR REVIEW FOR THE DEVICE(S) INVOLVED WITH THE REPORTED EVENT HAS BEEN COMPLETED. NO NON-CONFORMANCES WERE IDENTIFIED TO BE RELATED TO THIS COMPLAINT. THE PROBABLE ROOT CAUSE FOR BINDING AND FRICTION IN ENDOSCOPE IS ATTRIBUTED TO COMPONENT SUSCEPTIBILITY TO INCREASED FRICTION.
AN RMA WAS ISSUED TO EVALUATE THE INTUITIVE SURGICAL, INC. (ISI) DEVICE. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED AN ISSUE WITH AN INTUITIVE PRODUCT. THE CUSTOMER REPORTED EVENT HAS NO REPORT OF PATIENT INJURY. THE REOCCURRENCE OF THE ALLEGED FAILURE MODE WOULD NOT CAUSE NOR CONTRIBUTE TO AN ADVERSE EVENT OR SERIOUS INJURY. ISI FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE IMAGE WAS INVERTED. THE EVENT DID NOT INVOLVE REVERSED CONTROL ON SYSTEM ARMS. THERE WAS NO MATERIAL MISSING/ DETACHED FROM THE PORTION OF THE DEVICE THAT ENTERS THE PATIENT¿S BODY. THE ISSUE WAS NOT RELATED TO A FUNCTIONAL FAILURE OR PHYSICAL DAMAGE. THE ISSUE DID INCLUDE A VISION ISSUE AS IT WAS UNABLE TO FOCUS IMAGE PROPERLY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 440699 | NONE | ENDOSCOPE PLUS | GCJ | INTUITIVE SURGICAL, INC | 470057-11 | N/A | 00886874116555 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |