FDA Adverse Event Malfunction Summary report: N

ISITE PACS

MDR report key: 2118633 · Received May 27, 2011

Report

Report Number
2954704-2011-00006
Event Type
Malfunction
Date Received
May 27, 2011
Date of Event
May 2, 2011
Report Date
May 27, 2011
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC
Product Code
LLZ
PMA / PMN Number
K063267
Removal / Correction Number
NONE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT AN HL7 MERGER MESSAGE WAS SENT TO MERGE TWO PATIENTS WITH THE SAME MEDICAL RECORD NUMBER (MRN). THIS CAUSED THE EXAMS TO GET DELETED IN THE DATABASE. THE EXAMS AND IMAGES ARE RETAINED, BUT THE DATABASE BELIEVES THEY ARE DELETED. THIS MAY CAUSE A DELAY IN TREATMENT. A DATABASE TABLE CAN BE UPDATED AND THE PATIENT AND EXAMS ARE AGAIN VIEWABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC NA NA

Patients

Seq Age Sex Outcome Treatment
1