FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX 20 PRO CLINICAL SYSTEMS

MDR report key: 2117437 · Received June 8, 2011

Report

Report Number
2050012-2011-02044
Event Type
Malfunction
Date Received
June 8, 2011
Date of Event
April 26, 2011
Report Date
April 26, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER TECHNICAL SUPPORT (CTS) INSTRUCTED THE CUSTOMER TO STOP SYSTEM FUNCTION AND PLACE PAPER TOWELS ON FLOOR. CTS ASSISTED CUSTOMER POWERING DOWN AND REBOOTING THE SYSTEM POWER. THIS DID NOT PROBLEM NOT RESOLVED. FIELD SERVICE ENGINEER (FSE) FOUND THAT WASH CONCENTRATE WAS BUBBLING AT WASH CONCENTRATE BOTTLE. FSE REPLACED VALVE V-14 AND CLEAN WASH FROM ALL CANISTERS.

Additional Manufacturer Narrative · 1

CHANGE FROM: UNICEL DXC 800 PRO SYNCHRON CHEMISTRY ANALYZER. TO: SYNCHRON LX 20 PRO CLINICAL SYSTEMS. CHANGE MODEL NUMBER DXC800 PRO, CATALOG NUMBER A11812. TO: MODEL NUMBER LX20 PRO, CATALOG NUMBER 476100. CHANGE FROM: K042291 TO: K011213.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO WASH CONCENTRATE 2 LEAK. CUSTOMER IS UNABLE TO LOCATE SOURCE OF LEAK. NO INJURY OR EXPOSURE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX 20 PRO CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER, JJE BECKMAN COULTER INC. LX20 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1