OT VITA METER
Report
- Report Number
- 2939301-2011-04714
- Event Type
- Injury
- Date Received
- June 8, 2011
- Date of Event
- June 6, 2011
- Report Date
- June 6, 2011
- Manufacturer
- LIFESCAN INC.
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- PATIENT
Narratives
THE 510 (K) IS K082513. LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
THE LAY USER / PATIENT CONTACTED LFS (LFS) (B)(6) ON (B)(6) 2011, ALLEGING THAT THEIR ONE TOUCH VITA METER POWERS OFF DURING USE. THE PATIENT MENTIONED THAT SHE NOTICED THE ALLEGED ISSUE APPROXIMATELY ONE WEEK AGO. DUE TO THE ALLEGED ISSUE, THE PATIENT WAS UNABLE TO TEST HER BLOOD GLUCOSE. ON (B)(6) 2011, THE PATIENT DEVELOPED SYMPTOMS OF FEELING SWEATY AND SHAKY. THE PATIENT THEN TESTED ON A FRIEND'S VITA METER AND OBTAINED A 3.8 MMOL/L AND SELF-TREATED WITH FOOD/DRINK. THE PATIENT FELT BETTER AFTER TREATMENT. SHE DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT THEIR PHYSICIAN FOR ASSISTANCE. THIS IS NOT THE FIRST TIME THE PRODUCT WAS BEING USED. THE BATTERIES NEEDED TO BE REPLACED BASED ON THE OWNER'S BOOKLET; HOWEVER, THE PATIENT DID NOT HAVE A REPLACEMENT BATTERY WITH THEM WHILE TROUBLESHOOTING WITH THE CUSTOMER CARE ADVOCATE (CCA). THERE WAS NO MISUSE OF THE PRODUCT AND THE ALLEGED ISSUE WAS NOT RESOLVED OVER THE PHONE. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT DUE TO THE METER NOT POWERING ON, SHE WAS UNABLE TO TEST HER BLOOD GLUCOSE AND LATER DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AND HAD TO SELF-TREAT WITH FOOD/DRINK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | OT VITA METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 46 YR | Life Threatening| R |