FDA Adverse Event Injury Summary report: N

OT ULTRASMART METER

MDR report key: 2114775 · Received June 6, 2011

Report

Report Number
2939301-2011-04587
Event Type
Injury
Date Received
June 6, 2011
Date of Event
May 27, 2011
Report Date
May 28, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE 510 (K) # IS K021819. LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.

Description of Event or Problem · 1

THE LAY USER / PATIENT CONTACTED LFS ON (B)(6) 2011 ALLEGING INACCURATE HIGH READINGS ON THEIR ONE TOUCH ULTRASMART METER. THE PATIENT MENTIONED THAT THEY OBTAINED A RESULT OVER 200 MG/DL ON THEIR LFS METER ON (B)(6) 2011 AT AROUND 2:30PM. THE PATIENT DID NOT TAKE ANY ACTION AFTER OBTAINING THE ALLEGED HIGH READINGS. APPROXIMATELY AN HOUR ALTER THE PATIENT DEVELOPED SYMPTOMS OF FEELING LIGHTHEADED AND WAS SHAKY. THE PATIENT SELF-TREATED WITH FOOD/DRINK AND DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT THEIR PHYSICIAN FOR ASSISTANCE. THE PATIENT WAS NOT TESTED ON ANOTHER DEVICE. CUSTOMER CARE ADVOCATE (CCA) WALKED THE PATIENT THROUGH A CONTROL SOLUTION TEST AND THE TEST STRIPS PASSED USING THE CONTROL SOLUTION. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT DUE TO THE ALLEGED HIGH READINGS, THEY DEVELOPED SYMPTOM SUGGESTIVE OF A SERIOUS INJURY AN HOUR LATER AND HAD TO SELF-TREAT WITH FOOD/DRINK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRASMART METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3134378

Patients

Seq Age Sex Outcome Treatment
1 53 YR Life Threatening| R