OT ULTRASMART METER
Report
- Report Number
- 2939301-2011-04587
- Event Type
- Injury
- Date Received
- June 6, 2011
- Date of Event
- May 27, 2011
- Report Date
- May 28, 2011
- Manufacturer
- LIFESCAN INC.
- Product Code
- NBW
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NC, US
- Reporter Occupation
- PATIENT
Narratives
THE 510 (K) # IS K021819. LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT.
THE LAY USER / PATIENT CONTACTED LFS ON (B)(6) 2011 ALLEGING INACCURATE HIGH READINGS ON THEIR ONE TOUCH ULTRASMART METER. THE PATIENT MENTIONED THAT THEY OBTAINED A RESULT OVER 200 MG/DL ON THEIR LFS METER ON (B)(6) 2011 AT AROUND 2:30PM. THE PATIENT DID NOT TAKE ANY ACTION AFTER OBTAINING THE ALLEGED HIGH READINGS. APPROXIMATELY AN HOUR ALTER THE PATIENT DEVELOPED SYMPTOMS OF FEELING LIGHTHEADED AND WAS SHAKY. THE PATIENT SELF-TREATED WITH FOOD/DRINK AND DID NOT SEEK ANY FURTHER MEDICAL ATTENTION OR CONTACT THEIR PHYSICIAN FOR ASSISTANCE. THE PATIENT WAS NOT TESTED ON ANOTHER DEVICE. CUSTOMER CARE ADVOCATE (CCA) WALKED THE PATIENT THROUGH A CONTROL SOLUTION TEST AND THE TEST STRIPS PASSED USING THE CONTROL SOLUTION. THE PRODUCT WAS REPLACED. THE COMPLAINT IS BEING REPORTED SINCE THE PATIENT ALLEGED THAT DUE TO THE ALLEGED HIGH READINGS, THEY DEVELOPED SYMPTOM SUGGESTIVE OF A SERIOUS INJURY AN HOUR LATER AND HAD TO SELF-TREAT WITH FOOD/DRINK.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | OT ULTRASMART METER | GLUCOSE MONITORING SYS/KIT | NBW | LIFESCAN INC. | 3134378 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 53 YR | Life Threatening| R |