FDA Adverse Event Malfunction Summary report: N

OT PING METER

MDR report key: 2113695 · Received June 3, 2011

Report

Report Number
2939301-2011-04563
Event Type
Malfunction
Date Received
June 3, 2011
Report Date
May 11, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. THE RESULTS OF THE INVESTIGATION WERE AS NOTED: THE MISSING RESULTS COULD NOT BE CONFIRMED WITH TESTING. HOWEVER, THE LCD SCREEN WAS NOTED TO BE DAMAGED/CRACKED DURING A VISUAL INSPECTION. 510K # K082590.

Description of Event or Problem · 1

THERE IS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. HOWEVER, THIS COMPLAINT IS BEING REPORTED BECAUSE THE METER ALLEGEDLY HAS A CRACKED DISPLAY. THE ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT PING METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3114491

Patients

Seq Age Sex Outcome Treatment
1 40 YR