FDA Adverse Event Malfunction Summary report: N

VITROS CHEMISTRY PRODUCTS GLU SLIDES

MDR report key: 2112960 · Received June 3, 2011

Report

Report Number
1319809-2011-00015
Event Type
Malfunction
Date Received
June 3, 2011
Date of Event
May 5, 2011
Report Date
June 3, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
CGA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A NON-REPRODUCIBLE, LOWER THAN EXPECTED VITROS GLU QUALITY CONTROL RESULT WAS OBTAINED. PERFORMANCE TESTING DEMONSTRATED THAT THE VITROS 250 SYSTEM WAS OPERATING AS EXPECTED. THE INVESTIGATION FOUND NO EVIDENCE TO SUGGEST THAT EITHER THE VITROS 250 OR THE VITROS GLU SLIDE REAGENT HAD MALFUNCTIONED. EXPECTED GLU RESULTS WERE OBTAINED FROM AN ALTERNATE VIAL OF FRESHLY PREPARED QUALITY CONTROL FLUID. NO INSTRUMENT REPAIR WAS REQUIRED. A DEFINITIVE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED. HOWEVER, USER ERROR IN PROCESSING AN INCORRECT SAMPLE FLUID CANNOT BE RULED OUT AS CONTRIBUTING TO THE EVENT.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED A NON-REPRODUCIBLE, LOWER THAN EXPECTED VITROS GLU RESULT (VITROS PV II <10 MG/DL VS. EXPECTED RESULT OF 287.1 MG/DL) FROM A SINGLE QUALITY CONTROL FLUID PROCESSED ON THE VITROS 250 CHEMISTRY SYSTEM. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENT WERE TO RECUR UNDETECTED WITH PATIENT SAMPLES. THERE WAS NO REPORT OF AFFECTED PATIENT SAMPLES. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS CHEMISTRY PRODUCTS GLU SLIDES IN-VITRO DIAGNOSTIC CGA ORTHO-CLINICAL DIAGNOSTICS 0022-0793-4996

Patients

Seq Age Sex Outcome Treatment
1