FDA Adverse Event Malfunction Summary report: N

TOTAL BILIRUBIN SPECIAL

MDR report key: 2112756 · Received June 3, 2011

Report

Report Number
1823260-2011-02990
Event Type
Malfunction
Date Received
June 3, 2011
Date of Event
May 19, 2011
Report Date
July 20, 2011
Manufacturer
ROCHE DIAGNOSTICS
Product Code
CIG
PMA / PMN Number
K063543
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE DETERMINED. BASED UPON INFORMATION PROVIDED, THE MOST LIKELY CAUSE OF THE LOW SECOND RESULT WAS A SAMPLE PIPETTING PROBLEM. NO ADVERSE EVENTS WERE REPORTED IN THIS CASE.

Description of Event or Problem · 1

THE CUSTOMER STATED THEY RECEIVED A QUESTIONABLE TOTAL BILIRUBIN (T BILI) RESULT ON THEIR COBAS C501 ANALYZER (SERIAL NUMBER (B)(4)). THE PATIENT, (B)(6), HAD AN INITIAL T BILI RESULT OF 15.7 MG/DL ACCOMPANIED BY A DATA FLAG. THE ANALYZER PERFORMED AN AUTO-RERUN AND THE RESULT WAS 5.0 MG/DL. THE RERUN RESULT WAS REPORTED OUTSIDE THE LABORATORY AND CONSIDERED TO BE ERRONEOUS. TWO TO THREE HOURS LATER, THE PATIENT HAD A REDRAW SAMPLE ANALYZED AND THE RESULT WAS 16.9 MG/DL. THE REDRAW SAMPLE IS CONSIDERED TO BE CORRECT AND WAS ISSUED ON A CORRECTED REPORT. THERE WERE NO ADVERSE AFFECTS TO THE PATIENT AS A RESULT OF THIS EVENT. THE FIELD SERVICE REPRESENTATIVE COULD NOT DETERMINE THE CAUSE OF THE EVENT. HE PERFORMED INSTRUMENT CHECKS WITH PASSING RESULTS. THE CUSTOMER RAN QUALITY CONTROLS AND THE RESULTS WERE TO THEIR SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TOTAL BILIRUBIN SPECIAL DIAZO COLORIMETRY, BILIRUBIN CIG ROCHE DIAGNOSTICS NA 64041101

Patients

Seq Age Sex Outcome Treatment
1