FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2112174 · Received June 3, 2011

Report

Report Number
2939301-2011-04539
Event Type
Injury
Date Received
June 3, 2011
Report Date
May 18, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510(K) # IS K061118.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/ PATIENT CONTACTED LIFESCAN (LFS) ALLEGING HIS ONETOUCH ULTRAMINI METER HAD A CRACKED DISPLAY. THE COMPLAINT WAS CLASSIFIED BASED ON THE CUSTOMER CARE ADVOCATE (CCA) DOCUMENTATION. THE ALLEGED ISSUE BEGAN ON (B)(6) 2011 AT 7PM. THE CCA WAS ADVISED THE PATIENT MANAGES HIS DIABETES WITH LANTUS INSULIN (20 UNITS) AND HUMALOG INSULIN (SLIDING SCALE). THE PATIENT CONTINUED TO TAKE HIS USUAL DOSE OF MEDICATIONS. LATER THAT NIGHT, THE PATIENT CLAIMED HE FELT SYMPTOMS OF DIZZY, SHAKY AND CONFUSED. THE PATIENT DENIED RECEIVING MEDICAL TREATMENT. AT THE TIME OF TROUBLESHOOTING, THE CCA NOTED THERE WAS NO MISUSE OF THE SUBJECT METER. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3125042

Patients

Seq Age Sex Outcome Treatment
1 31 YR Life Threatening