FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 2111835 · Received June 2, 2011

Report

Report Number
1319681-2011-00125
Event Type
Malfunction
Date Received
June 2, 2011
Date of Event
April 23, 2011
Report Date
June 2, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT MULTIPLE HIGHER THAN EXPECTED VITROS VANC QUALITY CONTROL RESULTS WERE OBTAINED WHILE USING THE VITROS 5600 ANALYZER. AN OCD FIELD ENGINEER PERFORMED 'AS NEEDED' MAINTENANCE AND ADJUSTMENTS TO THE CUVETTE INCUBATOR AND PHOTOMETER SUBSYSTEMS. PERFORMANCE TESTING FOLLOWING MAINTENANCE VERIFIED THAT THE EQUIPMENT WAS RETURNED TO EXPECTED OPERATION. THE ROOT CAUSE OF THE EVENT IS MOST LIKELY DUE TO AN EQUIPMENT RELATED ISSUE.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE, HIGHER THAN EXPECTED VITROS VANC QUALITY CONTROL RESULTS (BIORAD LEVEL 3 = 42.29, 40.65, AND 40.76 G/ML VS. EXPECTED RESULT OF 31.2 G/ML) WHILE USING THE VITROS 5600 INTEGRATED SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENTS WERE TO RECUR WITH PATIENT SAMPLES. THERE WAS NO REPORT OF AFFECTED PATIENT SAMPLES. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1