FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM

MDR report key: 2111009 · Received June 2, 2011

Report

Report Number
2122870-2011-01653
Event Type
Malfunction
Date Received
June 2, 2011
Date of Event
April 22, 2011
Report Date
May 9, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED ON (B)(4) 2011. THE FIELD SERVICE ENGINEER (FSE) INSPECTED ALL HARDWARE ON THE INSTRUMENT. NO INSTRUMENT ISSUES WERE NOTED. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT WITH THE DATA PROVIDED.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ON (B)(6) A LOWER THAN EXPECTED FREE TOTAL THYROXINE (FRT4) RESULT BELOW THE NORMAL REFERENCE RANGE WAS GENERATED ON THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM FOR ONE PATIENT SAMPLE. THE RESULTS WAS REPORTED OUT OF THE LABORATORY, HOWEVER THERE WAS NO REPORT OF DEATH, SERIOUS INJURY OR MODIFICATION TO PATIENT TREATMENT AS A RESULT OF THIS EVENT. THE RESULTS WERE QUESTIONED BY THE PHYSICIAN. SUBSEQUENT TESTING OF THE PATIENT SAMPLE ON (B)(6) 2011 ON THE SAME INSTRUMENT PRODUCED A HIGHER RESULT WITHIN THE NORMAL REFERENCE RANGE THAT BETTER MATCHED THE PATIENT'S CLINICAL PRESENTATION AND WAS CONSIDERED VALID. QUALITY CONTROL (QC) RESULTS WERE PERFORMING WITHIN CUSTOMER ESTABLISHED RANGES AT THE TIME OF THE EVENT AND THE SYSTEM CHECK PERFORMED PRIOR TO THE EVENT YIELDED ACCEPTABLE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600I SYNCHRON® ACCESS® CLINICAL SYSTEM ANALYZER, CHEMISTRY JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 50 YR ACCESS FREE T4