FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON ® CHEMISTRY ANALYZER

MDR report key: 2110837 · Received June 2, 2011

Report

Report Number
2050012-2011-02096
Event Type
Malfunction
Date Received
June 2, 2011
Date of Event
May 2, 2011
Report Date
May 2, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER TECHNICAL SUPPORT (CTS) INSTRUCTED THE CUSTOMER TO TAKE LINE 36 OFF AND OBSERVED FLUID COMING OUT OF THE DRAIN PORT. NO OBSTRUCTION WAS NOTED. CTS HAD CUSTOMER PRIME AND IT'S STILL FILLING UP DRAIN.(B)(4) A BCI FIELD SERVICE ENGINEER (BCI) FOUND J2 VALVE ON ISE DRAIN ASSEMBLY NOT WORKING. FSE SHUT DOWN AND RESTARTED THE INSTRUMENT; HOWEVER, THE VALVE WAS STILL NOT OPERATIONAL. FSE REPLACED J2 ON VALVE ASSEMBLY, PRIMED ISE, CALIBRATED ISE AND RAN QC. THIS ISSUE HAS BEEN RESOLVED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) TO REPORT GETTING A CAL REFERENCE DRIFTS AND THE FLOW CELL DRAIN OVERFLOWED. NO INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON ® CHEMISTRY ANALYZER CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1