FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2110818 · Received June 1, 2011

Report

Report Number
2050012-2011-01948
Event Type
Malfunction
Date Received
June 1, 2011
Date of Event
May 3, 2011
Report Date
May 3, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
CGA
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

QC HAS BEEN WITHIN ESTABLISHED RANGES BEFORE AND AFTER THE EVENT. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE AND INSPECTED THE ENTIRE GLUCOSE (GLU) MODULE HARDWARE AND ASSOCIATED INSTRUMENT SAMPLE HANDLING HARDWARE BUT COULD NOT FIND A ROOT CAUSE. PER CUSTOMER, IT COULD HAVE BEEN A SAMPLE HANDLING ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ONE ERRONEOUSLY HIGH GLUCOSE (GLU) RESULT GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM WHEN RUNNING IN CRITICAL RERUN MODE. INITIAL RESULT WAS 116MG/DL AND RERUN WAS 130MG/DL. RERUN ON ALTERNATE ANALYZER WAS 120/120MG/DL AND WAS REPORTED. THERE WAS NO AFFECT TO PATIENT TREATMENT AS A RESULT OF THIS EVENT. THE CUSTOMER RUNS GLU IN CRITICAL RERUN MODE AND VERIFIES THE RESULTS ON THEIR ANALYZER PRIOR TO REPORTING THE RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER CGA BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1 67 YR