FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2110815 · Received June 1, 2011

Report

Report Number
2050012-2011-01943
Event Type
Malfunction
Date Received
June 1, 2011
Date of Event
May 6, 2011
Report Date
May 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER CUSTOMER, QC WAS IN RANGE. QC DATA PROVIDED BY THE CUSTOMER APPEARED ACCEPTABLE. THE CUSTOMER DID NOT REPORT ANY CALIBRATION FAILURES OR SYSTEM ERRORS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(6) 2011 AND REPLACED MIXER PADDLES AS ROOT CAUSE OF CARRYOVER FAILURE. PERFORMANCE VERIFICATION TESTING AND PRECISION TESTING WAS THEN ACCEPTABLE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRATIC RESULTS FOR GLUCOSE (GLU) AND MAGNESIUM (MG) GENERATED BY THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM WHICH WERE NOT REPORTED OUTSIDE THE LABORATORY. THE RESULTS PROVIDED BY THE CUSTOMER ARE SHOWN. THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREATMENT WITH REGARD TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1