FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2110812 · Received June 1, 2011

Report

Report Number
2050012-2011-01940
Event Type
Malfunction
Date Received
June 1, 2011
Date of Event
May 5, 2011
Report Date
May 5, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MO, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER DID NOT REPORT ANY CALIBRATION FAILURES OR SYSTEM ERRORS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(6) 2011 AND INVESTIGATED WATER INTERMITTENTLY POOLING UNDER REAGENT PROBE AND PRECISION ISSUES WITH VARIOUS CARTRIDGE CHEMISTRIES. CUSTOMER HAD REPLACED CC SAMPLE SYRINGE BEFORE FSE ARRIVED. FSE ADJUSTED LAMP VOLTAGE, MADE APPLICABLE PHOTOMETER ADJUSTMENTS, REPLACED BOTH WASH VALVES BEHIND REAGENT PROBES, REPLACED REAGENT PROBE COLLAR WASH VALVE, ALL 3 WASH/VACUUM VALVES AND VARIOUS CUVETTES. FSE CALIBRATED ALL CC CHEMISTRIES AND RAN QC WHICH WAS ACCEPTABLE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) REGARDING ERRATIC RESULTS FOR CARTRIDGE CHEMISTRIES GENERATED BY THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM. PER CUSTOMER, THE ERRONEOUS RESULTS WERE ON CHOLESTEROL (HDLD) AND TOTAL BILIRUBIN (TBIL). THERE WAS NO DEATH, INJURY OR CHANGE TO PATIENT TREAMENT ATTRIBUTED TO OR CONNECTED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1