FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600I ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2110543 · Received June 1, 2011

Report

Report Number
2122870-2011-01632
Event Type
Malfunction
Date Received
June 1, 2011
Date of Event
April 1, 2011
Report Date
May 3, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE COLLECTION DEVICE AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED. QC WAS WITHIN THE ESTABLISHED RANGES AT THE TIME OF THE EVENT. SYSTEM CHECKS PERFORMED ON (B)(6) 2011 PASSED WITHIN THE INSTRUMENT SPECIFICATIONS. THE CUSTOMER STATED A LARGE NUMBER OF PATIENTS WERE RECOVERING BELOW THE NORMAL REFERENCE RANGE AND THE DOCTOR QUESTIONED THE RESULTS STATING THEY SHOULD HAVE BEEN HIGHER. SERVICE WAS ON SITE (B)(4) 2011. THE FSE PERFORMED HARDWARE DIAGNOSTICS TO VERIFY ULTRASONICS. THE FSE ALSO VERIFIED PIPETTOR ALIGNMENT AND THAT THE PRECISION VALVE WAS OPERATING WITHOUT ISSUE. THE FSE PERFORMED A SYSTEM CHECK, WHICH PRODUCED RESULTS WITHIN INSTRUMENT SPECIFICATIONS. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT WITH THE DATA PROVIDED.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A LOWER THAN EXPECTED TOTAL T4 (TT4) RESULT GENERATED BY UNICEL DXC 600I ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT. THE RESULT WAS REPORTED OUT OF THE LABORATORY, AND WERE QUESTIONED BY THE PHYSICIAN BECAUSE THE RESULT DID NOT MATCH THE PATIENT'S CLINICAL PRESENTATION. REPEAT TESTING WAS NOT PERFORMED ON THIS SAMPLE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600I ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. DXC 600I NA

Patients

Seq Age Sex Outcome Treatment
1