UNICEL® DXC 600I ACCESS® 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-01632
- Event Type
- Malfunction
- Date Received
- June 1, 2011
- Date of Event
- April 1, 2011
- Report Date
- May 3, 2011
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K060256
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX, US
- Reporter Occupation
- OTHER
Narratives
THE SAMPLE COLLECTION DEVICE AND CENTRIFUGATION INFORMATION HAS NOT BEEN SUPPLIED. QC WAS WITHIN THE ESTABLISHED RANGES AT THE TIME OF THE EVENT. SYSTEM CHECKS PERFORMED ON (B)(6) 2011 PASSED WITHIN THE INSTRUMENT SPECIFICATIONS. THE CUSTOMER STATED A LARGE NUMBER OF PATIENTS WERE RECOVERING BELOW THE NORMAL REFERENCE RANGE AND THE DOCTOR QUESTIONED THE RESULTS STATING THEY SHOULD HAVE BEEN HIGHER. SERVICE WAS ON SITE (B)(4) 2011. THE FSE PERFORMED HARDWARE DIAGNOSTICS TO VERIFY ULTRASONICS. THE FSE ALSO VERIFIED PIPETTOR ALIGNMENT AND THAT THE PRECISION VALVE WAS OPERATING WITHOUT ISSUE. THE FSE PERFORMED A SYSTEM CHECK, WHICH PRODUCED RESULTS WITHIN INSTRUMENT SPECIFICATIONS. A DEFINITIVE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE FOR THIS EVENT WITH THE DATA PROVIDED.
A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO A LOWER THAN EXPECTED TOTAL T4 (TT4) RESULT GENERATED BY UNICEL DXC 600I ACCESS 2 IMMUNOASSAY SYSTEM FOR ONE PATIENT. THE RESULT WAS REPORTED OUT OF THE LABORATORY, AND WERE QUESTIONED BY THE PHYSICIAN BECAUSE THE RESULT DID NOT MATCH THE PATIENT'S CLINICAL PRESENTATION. REPEAT TESTING WAS NOT PERFORMED ON THIS SAMPLE. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | UNICEL® DXC 600I ACCESS® 2 IMMUNOASSAY SYSTEM | DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER | JJE | BECKMAN COULTER, INC. | DXC 600I | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |