FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2110508 · Received June 1, 2011

Report

Report Number
2122870-2011-01624
Event Type
Malfunction
Date Received
June 1, 2011
Date of Event
May 2, 2011
Report Date
May 2, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS DISPATCHED ON (B)(4) 2011, BUT THE FIELD SERVICE ENGINEER (FSE) WAS UNABLE TO REPRODUCE ANY VACUUM ISSUES UNDER LIMITS ERRORS. THE FSE NOTED THAT THE FLUID APPEARED TO HAVE COME FROM THE REAGENT CAROUSEL. THE FSE REPLACED THE THERMISTOR WHICH CONTROLS THE TEMPERATURE INSIDE THE REAGENT CAROUSEL. WHEN THE TEMPERATURE INSIDE THE REAGENT CAROUSEL IS NOT MAINTAINED WITHIN A RANGE, THE REAGENT CAROUSEL WILL BEGIN TO LEAK DUE TO MELTING ICE. IT IS UNKNOWN IF THE WATER FROM THE ICE CONTAINED OTHER MATERIALS WHICH MAY HAVE POTENTIAL FOR BIOHAZARD EXPOSURE. THE FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES. HARDWARE IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) CONCERNING A LIQUID LEAK FROM ACCESS 2 IMMUNOASSAY SYSTEM AS WELL AS VACUUM UNDER LIMITS ERRORS. THE CUSTOMER CONFIRMED THAT PROPER PPE WERE USED WHEN CLEANING UP THE LEAK AND THERE WERE NO ADVERSE EXPOSURE EVENTS. THE CUSTOMER STATED THAT MSDS WAS NOT REVIEWED, BUT THE FACILITY DOES HAVE A RISK MANAGEMENT PLAN IN PLACE. THERE WAS NO REPORT OF INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1