FDA Adverse Event Malfunction Summary report: N

THERMOPHORE AUTOMATIC MOIST HEAT PACK

MDR report key: 2110374 · Received April 25, 2011

Report

Report Number
1811605-2011-00048
Event Type
Malfunction
Date Received
April 25, 2011
Date of Event
April 1, 2011
Report Date
April 12, 2011
Manufacturer
BATTLE CREEK EQUIPMENT COMPANY
Product Code
IRT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

IT WAS REPORTED THE ELECTRICAL CORD EMITTED A SPARK. EXAMINATION OF THE UNIT REVEALED A BREAK IN THE CORD AT THE ENTRANCE TO THE STRAIN RELIEF AREA NEAR THE SWITCH. THE BREAK COULD POSSIBLY EXPOSE BARE WIRE WHEN THE CORD IS BENT. THE FAILURE MAY BE A RESULT OF MISUSE OR FAILURE TO FOLLOW INSTRUCTIONS ON THE PART OF THE CONSUMER BY SUBJECTING THE CORD TO EXCESSIVE BENDING. ALTHOUGH USERS ARE INSTRUCTED NOT TO BEND THE CORD NEAR THE SWITCH, WE ARE TAKING APPROPRIATE ACTION TO MAKE THE DESIGN MORE ROBUST BY INITIATING A CAPA PROJECT (B)(4) TO PREVENT THIS FAILURE FROM RECURRING.

Description of Event or Problem · 1

IT WAS REPORTED THE ELECTRICAL CORD EMITTED A SPARK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 THERMOPHORE AUTOMATIC MOIST HEAT PACK ELECTRIC MOIST HEAT PACK IRT BATTLE CREEK EQUIPMENT COMPANY 055

Patients

Seq Age Sex Outcome Treatment
1