FDA Adverse Event Malfunction Summary report: N

X8000 LIGHTSOURCE

MDR report key: 2110347 · Received April 25, 2011

Report

Report Number
2936485-2011-00255
Event Type
Malfunction
Date Received
April 25, 2011
Date of Event
March 31, 2011
Report Date
March 31, 2011
Manufacturer
STRYKER ENDOSCOPY SAN JOSE
Product Code
FCW
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT WAS RETURNED FOR INVESTIGATION. THE REPORTED FAILURE WAS CONFIRMED. THE PRODUCT WAS SUBJECTED TO A SHAKE TEST TO SEE IF THERE WERE ANY LOOSE COMPONENTS INSIDE. THERE WERE NONE. THE PRODUCT WAS POWERED UP, THE DISPLAY ACTIVATED, AND THE CORRECT SOFTWARE LOADED. STANDYBY MODE DID NOT ACTIVATE AND THE BULB FAILED TO IGNITE. AN E-1 ERROR WAS OBSERVED. AN EVALUATION WAS CONDUCTED ON THE ABILITY OF THE LIGHTCABLE AND JAW TO ENGAGE. THE EVALUATION WAS SUCCESSFUL. FURTHER INVESTIGATION REVEALED THAT THE ROOT CAUSE OF THE REPORTED FAILURE WAS TRACED TO A DEFECTIVE BALLAST. A CORRECTIVE ACTION HAS BEEN IMPLEMENTED TO IMPROVE THE PERFORMANCE OF THE BALLAST AND TO MAKE THE OCCURRENCE OF E-1 ERRORS LESS LIKELY. IN SUM, THE CUSTOMER COMPLAINT WAS CONFIRMED. THE FAILURE MODE WILL BE MONITORED FOR FUTURE REOCCURRENCE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE UNIT EXPERIENCED AN E-1 ERROR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 X8000 LIGHTSOURCE LIGHTSOURCE FCW STRYKER ENDOSCOPY SAN JOSE

Patients

Seq Age Sex Outcome Treatment
1 UNK