FDA Adverse Event Malfunction Summary report: N

ARCHITECT I2000SR

MDR report key: 21095174 · Received January 7, 2025

Report

Report Number
3016438761-2025-00014
Event Type
Malfunction
Date Received
January 7, 2025
Date of Event
December 30, 2024
Report Date
February 6, 2025
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740006235
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Additional Manufacturer Narrative · 0

THE ARCHITECT I2000SR FOR SERIAL (B)(6) WAS EVALUATED AND CRYSTALS WERE FOUND ON TWO SYRINGE ASSEMBLIES. THE SYRINGE ASSEMBLIES WERE REPLACED, WHICH RESOLVED THE CUSTOMER REPORTED ISSUE. NO ADDITIONAL DISCREPANT RESULTS WERE REPORTED AFTER THE SERVICE ACTIVITY WAS COMPLETED. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. THE INSTRUMENT SERVICE HISTORY REVIEW FOR (B)(6) IDENTIFIED NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF TRACKING AND TRENDING FOR THE ARCHITECT I2000SR DID NOT IDENTIFY AN INCREASE IN COMPLAINT ACTIVITY. A REVIEW OF TRACKING AND TRENDING FOR THE SYRINGE ASSEMBLY DID NOT IDENTIFY AN INCREASE IN COMPLAINT ACTIVITY. REVIEW OF THE MANUFACTURING DOCUMENTATION DID NOT IDENTIFY ANY NON-CONFORMANCES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ARCHITECT I2000SR FOR SERIAL (B)(6) OR THE SYRINGE ASSEMBLY WERE IDENTIFIED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED FALSELY POSITIVE ARCHITECT TOTAL B-HCG GENERATED FROM ARCHITECT I2000SR AND PROVIDED THE FOLLOWING DATA: FIRST TEST RESULT OF A HCG SAMPLE WAS 106.3 (POSITIVE). THE RETEST RESULT WAS LESS THAN 1.2 (NEGATIVE). THE CUSTOMER REPORTED OUT THE LESS THAN 1.2 RESULT. PER THE CUSTOMER THE DISCREPANT RESULTS WERE NOT REPORTED OUT TO THE PATIENT¿S MEDICAL PROVIDER. THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED FALSELY POSITIVE ARCHITECT TOTAL B-HCG GENERATED FROM ARCHITECT I2000SR AND PROVIDED THE FOLLOWING DATA: FIRST TEST RESULT OF A HCG SAMPLE WAS 106.3 (POSITIVE). THE RETEST RESULT WAS LESS THAN 1.2 (NEGATIVE). THE CUSTOMER REPORTED OUT THE LESS THAN 1.2 RESULT. PER THE CUSTOMER THE DISCREPANT RESULTS WERE NOT REPORTED OUT TO THE PATIENT¿S MEDICAL PROVIDER. THERE WAS NO REPORTED IMPACT TO PATIENT MANAGEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1321327 ARCHITECT I2000SR ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740006235

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown ARC BHCG 2000T (CN), 07K78-77,| ARC BHCG 2000T (CN), 07K78-77,