FDA Adverse Event Malfunction Summary report: N

NOA MEDICAL INDUSTRIES

MDR report key: 21092230 · Received January 7, 2025

Report

Report Number
1931947-2024-00002
Event Type
Malfunction
Date Received
January 7, 2025
Date of Event
July 9, 2024
Report Date
October 31, 2024
Manufacturer
NOA MEDICAL INDUSTIRES
Product Code
FNL
UDI-DI
00817492012745
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

IN HOUSE INVESTIGATION FOUND A SLIGHT TOLERANCE ISSUE ON THE FRAMES THAT ALLOWED THE LATCH ATTACHMENT PINS TO MOVE, CATCHING THE BUTTON ON THE COVER AND EITHER BREAKING IT OR HANGING UP ON THE COVER AND GETTING STUCK. BUTTON WAS ATTACHED TO THE LATCH WITH PLASTIC PINS THAT BROKE EASILY. THE RED BUTTON WAS REDESIGNED TO SHORTEN AND BE HELD IN PLACE WITH SCREWS INSTEAD OF PINS. CHANGED LATCH ATTACHMENT PINS TO A THREADED ROD AND PLATES WHICH SECURES THE LATCH TO PREVENT MOVEMENT. PIN LENGTH ON THE BACK OF THE LATCH WAS ALSO FOUND TO AFFECT PERFORMANCE. CUSTOMER WAS SENT NEW DESIGN. A CORRECTION IS PLANNED TO REPLACE FRAME ASSEMBLY (FRAME, LATCH, RED BUTTON).

Description of Event or Problem · 0

(B)(4), CUSTOMER REPORTED ISSUE WITH THE RIGHT-SIDE HEAD SIDE RAIL. WHEN PRESSING THE RELEASE BUTTON, THE SIDE RAIL GETS STUCK. THERE IS A METAL PIECE THAT NEEDS TO RETRACT WHEN PUSHING THE RED BUTTON, BUT IT DOES NOT RETRACT COMPLETELY, AND THAT IS WHY THE SIDERAIL GETS STUCK. DEVICE WAS NOT RETURNED FOR INVESTIGATION. SIDE RAIL IS PART OF THE BED PACKAGE. THERE ARE NO PROBLEMS WITH THE BED ITSELF. REPORT IS BEING FILED AFTER THE 30 DAY TIMEFRAME DUE TO CONFUSION REGARDING THE FILING OF MDRS WITH LITTLE INFORMATION. WE ARE REPORTING THE INFORMATION REASONABLY KNOWN TO US OUT OF AN ABUNDANCE OF CAUTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1321147 NOA MEDICAL INDUSTRIES SIDE RAIL SET - HEAD - BEHAVIORAL HEALTH BED (GRAY) FNL NOA MEDICAL INDUSTIRES 7540209LGRY 00817492012745

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other