FDA Adverse Event Malfunction Summary report: N

HMS PLUS INSTRUMENT

MDR report key: 21089523 · Received January 7, 2025

Report

Report Number
2184009-2025-00008
Event Type
Malfunction
Date Received
January 7, 2025
Date of Event
December 26, 2024
Report Date
January 23, 2025
Manufacturer
PERFUSION SYSTEMS
Product Code
JOX
PMA / PMN Number
K111339
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

CORRECTION H^: UPDATED THE ANNEX D CODE MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Additional Manufacturer Narrative · 0

DEVICE EVALUATION SUMMARY: THE REPORTED ISSUE THAT THE INSTRUMENT FAILED ITS CONTROLS MULTIPLE TIMES WAS VERIFIED. END USERS TECHNIQUE WHEN RUNNING ABNORMAL CONTROLS WAS ADDRESSED AND CUSTOMER WAS INSTRUCTED ON HOW TO RUN WET CONTROLS IN A DIFFERENT WAY BY LETTING THE CONTROLS RECONSTITUTION PERIOD BE EXTENDED. CUSTOMER DEVICE IS NOW PASSING ABNORMAL CONTROLS. NOTE THAT THE INSTRUMENT WAS NOT RETURNED TO MEDTRONIC FACILITY. THE SERVICE TECHNICIAN WAS ABLE TO RESOLVE THE ISSUE VIA PHONE. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

Description of Event or Problem · 0

MEDTRONIC RECEIVED INFORMATION THAT PRIOR TO USE OF A HMS PLUS INSTRUMENT, IT WAS REPORTED THAT THE INSTRUMENT FAILED ITS CONTROLS MULTIPLE TIMES. THE USE OF THE INSTRUMENT WAS UNSPECIFIED. THERE WAS NO PATIENT INVOLVEMENT, SO NO ADVERSE EFFECT OCCURRED. MEDTRONIC RECEIVED ADDITIONAL INFORMATION THAT THE INSTRUMENT FAILED THE ABNORMAL CONTROLS (LIQUID CONTROLS).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1010929 HMS PLUS INSTRUMENT ANALYZER, HEPARIN, AUTOMATED JOX PERFUSION SYSTEMS 30514

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown