FDA Adverse Event Malfunction Summary report: N

ALLURA XPER FD

MDR report key: 21089277 · Received January 7, 2025

Report

Report Number
3003768277-2025-000111
Event Type
Malfunction
Date Received
January 7, 2025
Date of Event
December 26, 2024
Report Date
March 11, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838054240
PMA / PMN Number
K162859
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO THE ADDITIONAL INFORMATION COLLECTED, THE ISSUE OCCURRED DURING DIAGNOSIS AND PLANNED TREATMENT/NON-EMERGENCY TREATMENT OF GENERAL SURGERY PROCEDURE. THE PROCEDURE WAS COMPLETED AS PLANNED AND RESTARTING THE SYSTEM. IT WAS REPORTED TO THAT THE GEOMETRY MOVEMENTS WERE UNAVAILABLE. UPON TROUBLESHOOTING, THE FIELD SERVICE ENGINEER (FSE) VISITED ONSITE, CHECKED THE SYSTEM AND FOUND THAT INTERMITTENT ISSUE POST GIO BOX ERRORS, GIO BOX POST FAILED. TO RESOLVE THE ISSUE, FSE REPLACED THE GIO BOX. THE DEFECTIVE PARTS WERE RETURNED FOR ANALYSIS, FOR GEO IO BOX, MALFUNCTION WAS OBSERVED, AND THE ROOT CAUSE WAS FOUND TO BE ELECTRICAL DEFECT. AFTER REPLACEMENT THE DEVICE RETURNED TO GOOD WORKING ORDER. AT THE TIME THIS COMPLAINT WAS RECEIVED, PHILIPS DID NOT HAVE ENOUGH INFORMATION TO EXCLUDE THE POTENTIAL FOR DEATH OR SERIOUS INJURY ON RECURRENCE, AND AS SUCH THE COMPLAINT WAS REPORTED. SINCE THAT TIME, NEW INFORMATION HAS IDENTIFIED THAT THE ISSUE WAS RESOLVED VIA A RESTART, WHICH ALLOWED FOR PROCEDURAL CONTINUATION. IF GEOMETRY MOVEMENT ISSUE OCCURS DURING A PROCEDURE, A WARM/FAST RESTART OR A COLD RESTART MAY BE PERFORMED IN AN ATTEMPT TO RESOLVE THE ISSUE. BY USING THESE MITIGATIONS PROVIDED BY THE DESIGN OF THE DEVICE, THE ISSUE MAY RESOLVE, ALLOWING FOR CONTINUATION AND COMPLETION OF THE PROCEDURE. A MOVEMENT ISSUE WHICH CAN BE RESOLVED BY UTILIZING THE DESIGN MITIGATIONS PROVIDED BY THE DEVICE (WARM/FAST RESTART OR COLD RESTART) IS NOT LIKELY TO CAUSE OR CONTRIBUTE TO DEATH OR SERIOUS INJURY IF IT WERE TO RECUR AND AS SUCH PHILIPS CONCLUDES THAT THE COMPLAINT IS NOT REPORTABLE. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE GEOMETRY MOVEMENTS WERE UNAVAILABLE. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1010920 ALLURA XPER FD INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. ALLURA XPER FD20 OR TABLE 00884838054240

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown