FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 21078899 · Received January 6, 2025

Report

Report Number
3003768277-2025-000089
Event Type
Malfunction
Date Received
January 6, 2025
Date of Event
December 26, 2024
Report Date
March 13, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099258
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO ADDITIONAL INFORMATION COLLECTED, THE PROCEDURE WAS COMPLETED IN OTHER WAY AS THE COMMAND OF THE FLUOROSCOPY WAS MALFUNCTIONING IN AN INTERMITTENT WAY. THE DOCTOR PRESSED THE FOOTSWITCH AGAIN AND IT WORKED. THE PHILIPS REMOTE SERVICE ENGINEER (RSE) INSPECTED THE SYSTEM REMOTELY AND CONFIRMED THAT THE SYSTEM'S WIRED FOOTSWITCH INTERMITTENTLY MALFUNCTIONED. UPON TROUBLESHOOTING, RSE FOUND THE INTERNAL SWITCH OF THE FOOTSWITCH WAS MALFUNCTIONING. TO RESOLVE THE ISSUE, RSE REQUESTED THE SUPPLY OF THE PART. THE CUSTOMER ORDERED AND REPLACED THE WIRED FOOTSWITCH. THE DEFECTIVE WIRED FOOTSWITCH WAS RETURNED TO PHILIPS FOR FAILURE ANALYSIS AND THE CAUSE OF THE WIRED FOOTSWITCH FAILURE WAS FOUND TO BE A DAMAGED CABLE. AFTER REPLACEMENT, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM'S WIRED FOOTSWITCH INTERMITTENTLY MALFUNCTIONED, WHICH CAN IMPACT IMAGING. THE DEVICE WAS INSIDE CLINICAL USE AT THE TIME OF REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
360865 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838099258

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown