FDA Adverse Event Other Summary report: N

SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR

MDR report key: 2107874 · Received May 24, 2011

Report

Report Number
3004753838-2011-00162
Event Type
Other
Date Received
May 24, 2011
Date of Event
May 3, 2011
Report Date
May 10, 2011
Manufacturer
DEXCOM, INC.
Product Code
MDS
PMA / PMN Number
P050012
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEXCOM, INC AND FDA AGREED DURING A FACILITY INSPECTION THAT ANY POSSIBLE BROKEN SENSOR WIRE WAS A REPORTABLE EVENT, EVEN IN THE ABSCENCE OF ANY EVIDENCE OF PHYSICAL HARM OR NECESSITY FOR INTERVENTION.

Description of Event or Problem · 1

PATIENT'S MOTHER CONTACTED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2011 TO REPORT A FAILED SENSOR. PATIENT'S MOTHER LATER CALLED DEXCOM TECHNICAL SUPPORT ON (B)(6) 2011 TO ADD THAT THE SENSOR IN QUESTION MAY HAVE BROKEN. WHEN THE SENSOR WIRE WAS REMOVED, PATIENT'S MOTHER NOTICED THAT THE WIRE WAS MISSING. PATIENT'S MOTHER DID NOT SEE ANY SIGN OF THE WIRE AT THE INSERTION SITE. NO MEDICAL INTERVENTION WAS REQUIRED, AND PATIENT WAS FINE AT THE TIME OF HER MOTHER'S FOLLOW-UP CALL TO DEXCOM TECHNICAL SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SEVEN CONTINUOUS GLUCOSE MONITORING SENSOR MDS DEXCOM, INC. 9500-03

Patients

Seq Age Sex Outcome Treatment
1 8 YR Other