FDA Adverse Event Malfunction Summary report: N

HYPERICE / NORMATEC

MDR report key: 21078642 · Received January 6, 2025

Report

Report Number
3003619590-2024-00002
Event Type
Malfunction
Date Received
January 6, 2025
Date of Event
June 25, 2024
Report Date
December 26, 2024
Manufacturer
NORMATEC INDUSTRIES, LP
Product Code
IRP
UDI-DI
00810050281997
PMA / PMN Number
K220217
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE WAS MANUFACTURED BY A CONTRACT MANUFACTURER, RYDER ELECTRONICS (XINFENG) LTD., LOCATED AT EAST SHUIDONG AVENUE, INDUSTRIAL PARK, XINFENG TOWN, GANZHOU CITY JIANGXI, CN 341600. WHILE AWAITING SET-UP OF ITS ELECTRONIC SUBMISSIONS GATEWAY, HYPERICE ATTEMPTED TO SUBMIT THIS REPORT VIA EMAIL TO [email protected] ON DECEMBER 26, 2024.

Description of Event or Problem · 0

HYPERICE WAS NOTIFIED ABOUT A FIRE AT A PHYSICAL THERAPY CLINIC BY THE CLINIC'S INSURANCE CARRIER. THE DEVICE IS BEING EVALUATED AMONG MULTIPLE POTENTIAL CAUSES FOR THE FIRE. HYPERICE HAS REQUESTED ADDITIONAL INFORMATION FROM THE CLINIC AND ITS INSURER IN ORDER TO INVESTIGATE WHETHER A MALFUNCTION OCCURRED, BUT IT DOES NOT HAVE MORE DETAIL AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
359831 HYPERICE / NORMATEC POWERED INFLATABLE TUBE MASSAGER IRP NORMATEC INDUSTRIES, LP MODEL REJ6 BATTERY LOT # 20211124 00810050281997

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown