FDA Adverse Event Malfunction Summary report: N

DAVINCI SI

MDR report key: 21077545 · Received January 6, 2025

Report

Report Number
2955842-2024-23987
Event Type
Malfunction
Date Received
January 6, 2025
Date of Event
December 11, 2024
Report Date
December 11, 2024
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110874
PMA / PMN Number
K081137
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE PROBABLE ROOT CAUSE IS ATTRIBUTED TO A LAMP MODULE FAILURE.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. BASED ON THE FIELD EVALUATION, THIS REPORTED EVENT WAS CONFIRMED. THE FSE PERFORMED SERVICE TO RESOLVE THE ISSUE. CHECKED THE IMAGE QUALITY. FSE CHECKED THE LIGHT GUIDE CABLE AND REPLACED THE LAMP MODULE ALSO TESTED THE FUNCTION OF CAMERA AND PERFORMED SYSTEM TEST DRIVE. THE SYSTEM WAS TESTED AND VERIFIED AS READY FOR USE. THE COMPLAINT WAS CONFIRMED BASED ON THE FIELD EVALUATION.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED UROLOGY SURGICAL PROCEDURE, THE CUSTOMER CONTACTED THE DA VINCI SURGERY TECHNICAL ASSISTANCE TEAM (DVSTAT) AND REPORTED THAT THEY HAD A FAULT. THE CUSTOMER STATED THAT IMAGE WAS DARK ON BOTH THE SURGEON SIDE CONSOLE (SSC) AND THE VISION SIDE CART (VSC). THE TECHNICAL SUPPORT ENGINEER (TSE) GUIDED THE CUSTOMER TO CHECK THE LIGHT CABLE AND ILLUMINATOR. THE CUSTOMER REPLIED THAT THEY FOUND THAT THE LIGHT CABLE CONNECTOR HAD BEEN OXIDIZED AND THE LAMP MODULE HAD BEEN USED FOR 933 HOURS. THE TSE SUGGESTED THE CUSTOMER TO REPLACE IT WITH A NEW LAMP MODULE AND THE CUSTOMER UNDERSTOOD. THE TSE RECORDED THE INFORMATION. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE FSE AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE CUSTOMER CONFIRMED THAT SYSTEM FUNCTIONALITY WAS CHECKED UPON POWERING ON THE SYSTEM AND THE SYSTEM INITIALLY POWERED ON WITHOUT ERRORS. THE SURGEON AND PROCEDURE INFORMATION WAS UNKNOWN. THE CUSTOMER HAD REPLACED THE LAMP MODULE TO PROCEED WITH THE PROCEDURE. THERE WAS NO PATIENT INJURY AS A RESULT OF THE ISSUE AND THE PROCEDURE WAS COMPLETED ROBOTICALLY WITH THE DA VINCI SYSTEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
963090 DAVINCI SI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 380990-16 N/A 00886874110874

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES