FDA Adverse Event Injury Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE A

MDR report key: 21071754 · Received January 3, 2025

Report

Report Number
3013756811-2025-08649
Event Type
Injury
Date Received
January 3, 2025
Date of Event
December 15, 2024
Report Date
January 3, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00850006613762
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PUMP WOULD NOT GO PAST THE FILL TUBING STEP DURING THE LOAD PROCESS; CAUSE WAS NOT KNOWN. CUSTOMER'S BLOOD GLUCOSE (BG) LEVEL WAS 780-788 MG/DL. CUSTOMER WENT TO THE EMERGENCY ROOM WITH KETONES (AMOUNT WAS NOT KNOWN) IDENTIFIED AS LIFE-THREATENING BY A HEALTHCARE PROVIDER AND WAS TREATED WITH INTRAVENOUS FLUIDS OF SALINE AND INSULIN. CUSTOMER WAS DISCHARGED THE SAME DAY WITH THE ISSUE RESOLVED AND NO PERMANENT DAMAGE. TANDEM TECHNICAL SUPPORT DID A FULL PUMP SYSTEM CHECK AND CONFIRMED THAT PUMP WAS FUNCTIONING AS INTENDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
639172 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE A ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 00850006613762

Patients

Seq Age Sex Outcome Treatment
1 41 YR Female INSULIN TYPE: NOVOLOG / NOVORAPID