FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 21056772 · Received January 2, 2025

Report

Report Number
1314800-2024-00026
Event Type
Malfunction
Date Received
January 2, 2025
Date of Event
November 28, 2024
Report Date
January 2, 2025
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
PMA / PMN Number
K161933
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 0

A CONSUMER REPORTED THAT THEIR THERMOMETER HAD ALLEGEDLY GIVEN FALSE NEGATIVE READINGS ON THEIR ONE-YEAR-OLD INFANT. THE DEVICE ALLEGEDLY GAVE READINGS OF 36°C FOR TWO DAYS, AND A FEVER OF 40°C WAS LATER MEASURED BY A DOCTOR. IT IS UNKNOWN WHETHER THE CONSUMER TOOK A MEASUREMENT ON THE SAME DAY THEY BROUGHT THE CHILD TO A HOSPITAL, WHERE A FEVER WAS CONFIRMED. THE CHILD HAS BEEN HOSPITALIZED WITH A VIRAL INFECTION FOR FOUR DAYS AND THEIR CURRENT HEALTH STATUS IS UNKNOWN. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1911267 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY IRT3030WE UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1 12 MO Unknown Hospitalization| O