FDA Adverse Event Malfunction Summary report: N

DARIO BLOOD GLUCOSE MONITORING SYSTEM

MDR report key: 21053217 · Received January 2, 2025

Report

Report Number
3010606081-2024-00075
Event Type
Malfunction
Date Received
January 2, 2025
Date of Event
December 4, 2024
Report Date
January 2, 2025
Manufacturer
LABSTYLE INNOVATIONS LTD.
Product Code
NBW
UDI-DI
00850065006758
PMA / PMN Number
K150817
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

DURING TROUBLESHOOTING WITH DARIO'S REPRESENTATIVE, IT WAS DETERMINED THAT THE USER WAS USING A NEW CARTRIDGE OF STRIPS. FOLLOWING THE ABOVE, A REPLACEMENT OF DARIO'S STRIPS AND CONTROL SOLUTION WAS SENT TO THE USER TO MAKE SURE THAT THE DARIO STRIPS ARE READING CORRECTLY, AND TO ENSURE PROPER TECHNIQUE. AFTER THE ABOVE WAS RECEIVED, DARIO'S REPRESENTATIVE FOLLOWED UP WITH THE USER IN ORDER TO TEST WITH A NEW STRIPS CARTRIDGE AND CONTROL SOLUTION, HOWEVER THE USER INFORMED DARIO'S REPRESENTATIVE THAT HE WAS UNABLE TO PERFORM THE CONTROL SOLUTION TEST AT THAT TIME. AT A LATER DATE, ANOTHER ATTEMPT WAS MADE IN ORDER TO FOLLOW UP WITH THE USER, HOWEVER THERE WAS NO RESPONSE. THERE IS NOT ENOUGH INFORMATION AVAILABLE REGARDING THE DARIO METER AND STRIPS TO INVESTIGATE. NO RESOLUTION IS AVAILABLE.

Description of Event or Problem · 0

ON DECEMBER 4TH, THE USER CONTACTED DARIO TO REPORT INCONSISTENT BLOOD GLUCOSE (BG) READINGS. THE USER REPORTED RECEIVING THE FOLLOWING INCONSISTENT FASTING BG READINGS FROM HIS DARIO METER WHEN COMPARED TO HIS NON-DARIO METER: DARIO NON-DARIO 160 121 111 150 100 123 149 114 134 122 93 128 153 134 183 155 133 111 321 143 96 117.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1821367 DARIO BLOOD GLUCOSE MONITORING SYSTEM GLUCOMETER NBW LABSTYLE INNOVATIONS LTD. 1021-06 2403041 00850065006758

Patients

Seq Age Sex Outcome Treatment
1 80 YR Male Other