FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 2104046 · Received May 26, 2011

Report

Report Number
1319681-2011-00122
Event Type
Malfunction
Date Received
May 26, 2011
Date of Event
March 17, 2011
Report Date
May 26, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT THE CUSTOMER DILUTED THE AFFECTED PROFICIENCY SAMPLE AND OBTAINED A PHYT RESULT OF < 6.0 G/ML. HOWEVER, THE CUSTOMER REPORTED A PHYT RESULT OF < 3.0 G/ML. IN ADDITION, THE CUSTOMER DID NOT FOLLOW THE VITROS PHYT INSTRUCTIONS FOR USE WHEN SELECTING A DILUENT FOR THE DILUTION OF A SAMPLE WHOSE NEAT RESULT WAS LESS THAN THE ANALYZER RANGE (< 3.0 G/ML). THERE IS NO EVIDENCE THAT THE VITROS 5,1 FS CHEMISTRY SYSTEM OR VITROS PHYT REAGENT SLIDES MALFUNCTIONED. THE INVESTIGATION DETERMINED THAT THE ROOT CAUSE OF THE EVENT IS USER ERROR.

Description of Event or Problem · 1

THE CUSTOMER REPORTED A LOWER THAN EXPECTED VITROS PHYT RESULT (CHM-03 DILUTED SAMPLE RESULT OF < 3.0 G/ML VS. EXPECTED RESULT = 6.45 G/ML) FOR A SINGLE PROFICIENCY SAMPLE WHILE USING THE VITROS 5,1 FS CHEMISTRY SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENT WERE TO RECUR UNDETECTED WITH PATIENT SAMPLES. THERE WAS NO REPORT OF AFFECTED PATIENT SAMPLES. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. (B)(4)

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1