FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS

MDR report key: 2103578 · Received May 26, 2011

Report

Report Number
2050012-2011-01922
Event Type
Malfunction
Date Received
May 26, 2011
Date of Event
April 29, 2011
Report Date
April 29, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PER CUSTOMER, THE RUBBER CAPS HAD A Z CUT, BUT "CHUNKS OF IT MISSING". CTS DIRECTED CUSTOMER TO INSPECT THE BLADE AND IT WAS NOT BENT; WICK INSPECTED AND APPEARED "DIRTY". A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED. THE FSE DISASSEMBLED THE WASH AREA AND CLEANED AND BACK-FLUSHED THE VACUUM LINE. THE FSE REPLACED THE 3-WAY VALVE AND VERIFIED REPAIRS PER ESTABLISHED PROCEDURES.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) AND REPORTED TO CUSTOMER TECHNICAL SUPPORT (CTS) THAT THEY WERE GETTING MC/CC OBSTRUCTION DETECTION ERRORS ON THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM, AND THERE WAS A POOL OF FLUID ON THE TUBES WHEN THEY WERE OFF LOADED. NO INJURY WAS REPORTED ON THIS ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEMS CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO

Patients

Seq Age Sex Outcome Treatment
1