BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    HILL-ROM NURSE CALL

    MDR report key: 2103549 · Received May 18, 2011

    Report

    Report Number
    2103549
    Event Type
    Malfunction
    Date Received
    May 18, 2011
    Date of Event
    May 13, 2011
    Report Date
    May 18, 2011
    Manufacturer
    HILL-ROM
    Product Code
    ILQ
    Product Problem
    Yes
    Report Source
    User Facility report
    Reporter Location
    IA, US

    Narratives

    Description of Event or Problem · 1

    INITIALLY THERE WAS NO AUDIO TO THE REHAB DINING ROOM STAFF STATION. WHEN BIOMEDICAL STAFF TRIED TO RESET IT, IT WOULD NOT RESET. DURING A CONFIGURATION EXAMINATION, IT WAS DETERMINED THE DINING ROOM WAS IN THE CONFIGURATION, BUT NOT IN THE RESET LIST. CLIENT PC WAS DEFECTIVE AND REP ORDERED A NEW ONE AND WAS INSTALLED SAME DAY.======================MANUFACTURER RESPONSE FOR NURSE CALL, HILL-ROM NURSE CALL (PER SITE REPORTER)======================REP DETERMINED THE CLIENT PC WAS DEFECTIVE. PART WAS REPLACED.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 HILL-ROM NURSE CALL NURSE CALL ILQ HILL-ROM NCM NURSE COMMUNICATION MODULE *

    Patients

    Seq Age Sex Outcome Treatment
    1 *