Description of Event or Problem · 1
GLOVES FROM J & J MEDICAL ARE OFTEN DISCOVERED WITH HOLES IN THEM. THERE IS NO WAY TO TELL HOW MANY HAVE HOLES WHICH WERE NOT NOTED, BUT THE PROBLEM HAS BEEN ONGOING FOR A FEW MONTHS NOW. J & J IS CLEARLY NOT MONITORING THEIR QUALITY CONTROL ADEQUATELY. RPTR WRITES TO MFR: "ENCLOSED, PLEASE FIND 5 GLOVES AND A PORTION OF A BOX SHOWING THE EXACT MODEL. THESE WERE COLLECTED OVER ABOUT A 2 WEEK PERIOD, AND ARE EXACTLY AS TAKEN OUT OF THE BOX. YOU WILL NOTE THAT EACH HAS A SIGNIFICANT HOLE IN IT. THE MOST COMMON AREA IS A FINGER, WHERE THE LATEX DIDN'T FULLY FUSE, LEAVING A VOID. HOWEVER, THERE ARE ALSO HOLES AND APPARENT TEARS. ANOTHER AGGRAVATING EXPERIENCE IS TAKING OUT A GLOVE, ONLY TO FIND IT IS THE WRONG SIZE (SMALLER) THAN WHAT IS LABELED ON THE BOX. I DO NOT WORK IN A STERILE FIELD, AND A LITTLE SALIVA ON INTACT SKIN DOES NOT NORMALLY CREATE A PROBLEM. HOWEVER, PAYING THE PREMIUM PRICE CHARGED FOR J & J GLOVES DOES NOT SET WELL IN LIGHT OF WHAT IS APPARENTLY A SERIOUS LACK OF ANY SORT OF QUALITY CONTROL DURING MFR AND PACKAGING. THE PROBLEM WITH HOLES HAS GOTTEN WORSE IN THE LAST FEW MONTHS - IT DIDN'T SEEM TO BE A PROBLEM BEFORE THEN. DESPITE THE FACT THAT I LIKE THE FIT AND FEEL OF J & J GLOVES BETTER THAN ANY OTHERS I HAVE TRIED, I'M IN THE PROCESS OF SWITCHING BRANDS. J & J HAS ALWAYS ENJOYED AN EXCELLENT REPUTATION. I'M HOPING THAT STEPS CAN BE TAKEN TO RECTIFY THE CURRENT SITUATION, SO THAT YOUR FINE REPUTATION WILL NOT BE DAMAGED SERIOUSLY."