FDA Adverse Event Malfunction Summary report: N

PUMP IN STYLE ADVANCED

MDR report key: 2102943 · Received May 12, 2011

Report

Report Number
1419937-2011-00105
Event Type
Malfunction
Date Received
May 12, 2011
Date of Event
April 14, 2011
Report Date
April 14, 2011
Manufacturer
MEDELA, INC.
Product Code
HGX
PMA / PMN Number
K031614
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A REPLACEMENT POWER SUPPLY WAS SENT TO THE CUSTOMER. IN A F/U WITH THE CUSTOMER, SHE INDICATED THAT THE POWER SUPPLY "SPARKED BLUE SPARKS AND STARTED MAKING CRACKING SOUNDS" WHERE THERE ARE EXPOSED WIRES AT THE STRAIN RELIEF, THOUGH THERE WAS NO FIRE OR BREACH IN THE TRANSFORMER HOUSING. SHE ALSO INDICATED THAT NO INJURIES WERE SUSTAINED AS A RESULT OF THE ISSUE AND THAT SHE DISPOSED OF THE POWER SUPPLY. SPARKING IS INDICATIVE OF AT LEAST ONE SHORT IN THE DC CORD. THE PRODUCT INVOLVED IN THE COMPLAINT WAS NOT AVAILABLE FOR EVAL/INVESTIGATION. THEREFORE, NO CONCLUSIONS CAN BE MADE AS TO THE CAUSE OF THE EVENT. AS A RESULT OF CAPA (B)(4) WHICH WAS INITIATED FOR PUMP IN STYLE TRANSFORMER OVERHEATING/MELTING ISSUES, A FIELD ACTION SAFETY NOTIFICATION WAS INITIATED ON 4/4/2011. ACTIVITIES RELATED TO THIS NOTIFICATION ARE ON-GOING.

Description of Event or Problem · 1

THE CUSTOMER REPORTED TO CUSTOMER SERVICE THAT THE POWER SUPPLY FOR HER PUMP HAS TWISTED AND EXPOSED WIRES THAT STARTED TO SPARK. NO INJURIES WERE REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PUMP IN STYLE ADVANCED HGX MEDELA, INC. 57027

Patients

Seq Age Sex Outcome Treatment
1