FDA Adverse Event Malfunction Summary report: N

ATELLICA CH ALBUMIN BCP (ALBP)

MDR report key: 21029236 · Received December 27, 2024

Report

Report Number
2432235-2024-00364
Event Type
Malfunction
Date Received
December 27, 2024
Date of Event
December 10, 2024
Report Date
February 10, 2025
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS, INC.
Product Code
CJW
UDI-DI
00630414595825
PMA / PMN Number
K222116
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN OUTSIDE UNITED STATES (OUS) CUSTOMER CONTACTED THE SIEMENS HEALTHCARE DIAGNOSTICS CUSTOMER CARE CENTER (CCC) REGARDING ERRONEOUSLY DEPRESSED RESULTS WITH ALBUMIN BCP (ALBP) ON THREE (3) PATIENTS ON AN ATELLICA CH 930 ANALYZER. SIEMENS HEALTHCARE DIAGNOSTICS IS INVESTIGATING THE EVENT.

Additional Manufacturer Narrative · 0

ADDITIONAL INFORMATION (13-JAN-2025): SIEMENS SERVICE OPERATIONS SUPPORT (SOS) CONCLUDED THE INVESTIGATION OF THE EVENT. SOS REVIEWED THE AVAILABLE INFORMATION PROVIDED BY THE CUSTOMER. NO REAGENT OR INSTRUMENT ISSUES WERE IDENTIFIED. QUALITY CONTROL (QC) RECOVERED WITHIN THE CUSTOMER¿S LABORATORY RANGES AT THE TIME OF THE EVENT. THE CAUSE OF THE EVENT IS UNKNOWN. A POTENTIAL PRODUCT ISSUE WAS NOT IDENTIFIED. THE CUSTOMER IS OPERATIONAL. THE DEVICE IS PERFORMING WITHIN SPECIFICATIONS. NO FURTHER EVALUATION IS REQUIRED. IN SECTION H6, THE INVESTIGATION FINDING AND INVESTIGATION CONCLUSION CODES WERE UPDATED. INITIAL MDR 2432235-2024-00364 WAS FILED ON 27-DEC-2024.

Description of Event or Problem · 0

THE CUSTOMER REPORTED TO SIEMENS THEY OBTAINED ERRONEOUSLY DEPRESSED ALBUMIN BCP (ALBP) RESULTS ON THREE (3) PATIENT SAMPLES WHEN PROCESSED ON AN ATELLICA CH 930 ANALYZER. TWO OF THE PATIENT SAMPLE RESULTS WERE REPORTED TO THE PHYSICIAN AND QUESTIONED. THE PATIENT SAMPLES WERE REPROCESSED ON AN ALTERNATE ATELLICA CH 930 ANALYZER. HIGHER RESULTS WERE OBTAINED, CONSIDERED CORRECT, AND REPORTED TO THE PHYSICIAN. THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE ERRONEOUSLY DEPRESSED ALBUMIN BCP (ALBP) RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1730973 ATELLICA CH ALBUMIN BCP (ALBP) ALBUMIN CJW SIEMENS HEALTHCARE DIAGNOSTICS, INC. N/A 140205 00630414595825

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown