FDA Adverse Event Malfunction Summary report: N

VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HAV IGM REAGENT

MDR report key: 2102810 · Received May 25, 2011

Report

Report Number
3007111389-2011-00062
Event Type
Malfunction
Date Received
May 25, 2011
Date of Event
April 13, 2011
Report Date
May 25, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
LOL
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TW
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT REPRODUCIBLE, HIGHER THAN EXPECTED VITROS ANTI-HAV IGM RESULTS WERE OBTAINED FOR A SINGLE PATIENT SAMPLE. THE INVESTIGATION DETERMINED THAT THE SAMPLE INVOLVED MAY NOT HAVE BEEN PROCESSED IN ACCORDANCE WITH THE TUBE MANUFACTURER'S RECOMMENDATION. IT IS POSSIBLE THAT CELLULAR DEBRIS, DUE TO POOR SAMPLE PREPARATION, MAY HAVE BEEN PRESENT IN THE AFFECTED SAMPLE, ALTHOUGH THIS COULD NOT BE CONFIRMED. THERE IS NO EVIDENCE THAT THE VITROS ANTI-HAV IGM REAGENT OR VITROS ECIQ SYSTEM MALFUNCTIONED. A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED. HOWEVER, AN UNKNOWN SAMPLE INTERFERENT OR PRE-ANALYTICAL SAMPLE PROCESSING CANNOT BE RULED OUT AS CONTRIBUTING FACTORS.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED REPRODUCIBLE, HIGHER THAN EXPECTED VITROS ANTI-HAV IGM PATIENT RESULTS (VITROS ECIQ ANTI-HAV IGM RESULTS = (B)(6)) (VITROS 3600 ANTI-HAV IGM RESULT = (B)(6)) FOR A SINGLE PATIENT SAMPLE WHEN COMPARED TO AN ALTERNATE OEM ANALYZER ((B)(6)) WHILE USING THE VITROS ECIQ AND 3600 ANALYZERS. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. THE AFFECTED PATIENT RESULT WAS NOT REPORTED OUT OF THE LABORATORY. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS IMMUNODIAGNOSTIC PRODUCTS ANTI-HAV IGM REAGENT IN-VITRO DIAGNOSTIC LOL ORTHO-CLINICAL DIAGNOSTICS 2550

Patients

Seq Age Sex Outcome Treatment
1