FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY

MDR report key: 21027011 · Received December 27, 2024

Report

Report Number
3013756811-2024-239472
Event Type
Malfunction
Date Received
December 27, 2024
Date of Event
December 6, 2024
Report Date
March 10, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K201214
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED AND EVALUATION IS PERFORMED. H3 OTHER TEXT : DEVICE NOT RETURNED.

Additional Manufacturer Narrative · 0

DURING FOLLOW UP WITH DISTRIBUTOR BY TECHNICAL SUPPORT ON MARCH 7TH, 2025: THIS EVENT IS A DUPLICATE AND CAPTURED IN MFG REPORT # 3013756811-2024-242050. DURING FOLLOW UP WITH DISTRIBUTOR BY TECHNICAL SUPPORT ON MARCH 7TH, 2025: THIS EVENT IS A DUPLICATE AND CAPTURED IN MFG REPORT # 3013756811-2024-242050.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MALFUNCTION ALARM OCCURRED. THE CUSTOMER RESUMED INSULIN DELIVERY, CUSTOMER DOES HAVE MANUAL INJECTION AVAILABLE IF NEEDED FOR INSULIN THERAPY. THERE WAS NO ADVERSE IMPACT TO THE CUSTOMER¿S BLOOD GLUCOSE LEVEL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2511342 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown