FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2102603
·
Received May 20, 2011
Report
- Report Number
- 1218950-2011-01428
- Event Type
- Malfunction
- Date Received
- May 20, 2011
- Report Date
- April 25, 2011
- Manufacturer
- PHILIPS HEALTHCARE
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JA
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THE DEVICE DISPLAYED ERROR CODE 10003 AND THE CYCLE POWER MESSAGE/INSTRUCTION. THERE WAS NO REPORT OF PT IMPACT OR NEGATIVE PT INVOLVEMENT. PHILIPS SVC CTR. WORKED WITH THE CUSTOMER AND DETERMINED THAT THE CAUSE OF THE ISSUE WAS THE EXTERNAL MEMORY CARD. REPLACEMENT OF THE EXTERNAL DATA CARD RESOLVED THE ISSUE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THE DEVICE DISPLAYED ERROR CODE 10003 AND THE CYCLE POWER MESSAGE/INSTRUCTION. THERE WAS NO REPORT OF PT IMPACT OR NEGATIVE PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | PHILIPS HEALTHCARE | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |