FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2102603 · Received May 20, 2011

Report

Report Number
1218950-2011-01428
Event Type
Malfunction
Date Received
May 20, 2011
Report Date
April 25, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THE DEVICE DISPLAYED ERROR CODE 10003 AND THE CYCLE POWER MESSAGE/INSTRUCTION. THERE WAS NO REPORT OF PT IMPACT OR NEGATIVE PT INVOLVEMENT. PHILIPS SVC CTR. WORKED WITH THE CUSTOMER AND DETERMINED THAT THE CAUSE OF THE ISSUE WAS THE EXTERNAL MEMORY CARD. REPLACEMENT OF THE EXTERNAL DATA CARD RESOLVED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE DEVICE DISPLAYED ERROR CODE 10003 AND THE CYCLE POWER MESSAGE/INSTRUCTION. THERE WAS NO REPORT OF PT IMPACT OR NEGATIVE PT INVOLVEMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1