FDA Adverse Event Malfunction Summary report: N

HEART START XL

MDR report key: 2102341 · Received May 18, 2011

Report

Report Number
1218950-2011-01415
Event Type
Malfunction
Date Received
May 18, 2011
Report Date
April 22, 2011
Manufacturer
PHILIPS HEALTHCARE
Product Code
MKJ
PMA / PMN Number
K001725
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK. PHILIPS ASSISTED THE CUSTOMER OVER THE PHONE WITH LOCALIZING THE PROBLEM TO A BLOWN FUSE ON THE CONTROL PCA DUE TO A BAD KEYSCAN PCA. THE CUSTOMER ORDERED A REPLACEMENT CONTROL PCA AND KEYSCAN PCA. WE ARE CONSIDERING THIS A MALFUNCTION OF THE KEYSCAN PCA.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DISPLAY ON THE DEVICE WAS BLANK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEART START XL MKJ PHILIPS HEALTHCARE M4735A

Patients

Seq Age Sex Outcome Treatment
1