FDA Adverse Event Malfunction Summary report: N

ENTRAK 2500

MDR report key: 2102158 · Received May 19, 2011

Report

Report Number
1720753-2011-07473
Event Type
Malfunction
Date Received
May 19, 2011
Date of Event
May 9, 2011
Report Date
May 19, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SVC REP PERFORMED AN ONSITE INVESTIGATION. THE CORRUPTED SOFTWARE FILES WERE REPAIRED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SVC.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE ENTRAK SYSTEM LOCKED UP AND WOULD NOT GO ALL THE WAY OR TRANSMIT IMAGES. NO PT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ENTRAK 2500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) ENTRAK 2500

Patients

Seq Age Sex Outcome Treatment
1