SMARTDRIVE
Report
- Report Number
- 3008370857-2024-00018
- Event Type
- Injury
- Date Received
- December 26, 2024
- Date of Event
- December 1, 2023
- Report Date
- December 26, 2024
- Manufacturer
- MAX MOBILITY LLC
- Product Code
- ITI
- UDI-DI
- 00861896000310
- PMA / PMN Number
- K151199
- Adverse Event
- Yes
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SC, US
- Reporter Occupation
- 003
Narratives
REPORTS CLAIM THE END-USER'S WHEELCHAIR WAS STRUCK BY THE MOTOR VEHICLE HARD ENOUGH TO KNOCK THE WHEELCHAIR ON TO ITS SIDE WHERE THE END-USER REPORTEDLY SUSTAINED A CONCUSSION AND CUTS TO THEIR LEGS REQUIRING WOUND THERAPY. REPORT CLAIMS THE EVENT OCCURRED APPROXIMATELY 1 YEAR PRIOR, AND THE INCIDENT WAS NOT REPORTED TO THE SERVICE PROVIDER NOR PERMOBIL. AS THIS REPORTED EVENT OCCURRED APPROXIMATELY 1 YEAR PRIOR, PERMOBIL IS UNABLE TO CONFIRM THE FAILURE AS REPORTED. DUE TO AN INCREASE IN REPORTS OF SIMILAR FAILURES, A CAPA INVESTIGATION, 24-015, WAS IMPLEMENTED. INVESTIGATION FOUND AN UNDESIRABLE INTERACTION BETWEEN THE CIRCUIT DESIGN AND THE NEW POTENTIOMETER OVER TIME. FURTHER ENGINEERING ANALYSIS CONCLUDED THAT THE NEW POTENTIOMETER'S INTERNAL CONTACT RESISTANCE WAS CHANGING DURING USE, AND THE CIRCUIT WAS OVERLY SENSITIVE TO THIS CHANGE. THE INVESTIGATION ALSO SHOWED THAT THE INTERNAL CONTACT RESISTANCE OF THE PREVIOUS POTENTIOMETERS, USED PRIOR TO (B)(6) 2023, DID NOT CHANGE MUCH OVER TIME WHEN COMPARED TO THE NEW POTENTIOMETER, CONCLUDING THE ROOT-CAUSE FOR THE FAILURE WAS WITHIN THE NEW POTENTIOMETER. AS PART OF THE CAPA, PERMOBIL HAS IMPLEMENTED A MARKET CORRECTION, 3008370857-12/19/2024-001-C, TO ADDRESS POTENTIALLY AFFECTED COMPONENTS MANUFACTURED BETWEEN AUGUST 17, 2023 THROUGH NOVEMBER 21, 2024.
RECEIVED REPORT CLAIMING WHILE THE END-USER WAS USING THE SMARTDRIVE MX2+ DEVICE VIA A SPEED CONTROL DIAL, CLAIMS THE SMARTDRIVE UNIT CONTINUED TO DRIVE AFTER ROTATING THE DIAL TO THE NEUTRAL/DISENGAGED POSITION. THIS REPORTEDLY ALLOWED THE END-USER TO BE STRUCK BY A MOTOR VEHICLE WHERE THE END-USER WAS THROWN FROM THEIR WHEELCHAIR TO THE GROUND. REPORTS INDICATE THE END-USER SUSTAINED INJURIES REQUIRING MEDICAL INTERVENTION TO ADDRESS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1890413 | SMARTDRIVE | SMARTDRIVE | ITI | MAX MOBILITY LLC | MX2+ | 00861896000310 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Prefer Not To Disclose | Hospitalization |