FDA Adverse Event Malfunction Summary report: N

NEUROMASTER

MDR report key: 21019733 · Received December 26, 2024

Report

Report Number
8030229-2024-04602
Event Type
Malfunction
Date Received
December 26, 2024
Date of Event
December 4, 2024
Report Date
February 13, 2025
Manufacturer
NIHON KOHDEN CORPORATION
Product Code
GWF
UDI-DI
00841983103612
PMA / PMN Number
K142624
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER REPORTED A 60 HERTZ ARTIFACT WHILE PERFORMING EMG SURGERY. THE CUSTOMER RESEATED THE AMP TO RESOLVE THE ISSUE. TECHNICAL SUPPORT (TS) INFORMED THE CUSTOMER TO USE THE GRD CABLE WITH ALLIGATOR CLIP. THERE WAS NO PATIENT INJURY REPORTED. NIHON KOHDEN CONTINUES TO INVESTIGATE THE REPORTED EVENT. NIHON KOHDEN WILL SUBMIT A SUPPLEMENTAL REPORT IN ACCORDANCE WITH 21 CFR SECTION 803.56 WHEN ADDITIONAL INFORMATION BECOMES AVAILABLE.

Additional Manufacturer Narrative · 0

THE CUSTOMER REPORTED A 60 HERTZ ARTIFACT WHILE PERFORMING EMG SURGERY. THE CUSTOMER RESEATED THE AMP TO RESOLVE THE ISSUE. TECHNICAL SUPPORT (TS) INFORMED THE CUSTOMER TO USE THE GRD CABLE WITH ALLIGATOR CLIP. THERE WAS NO PATIENT INJURY REPORTED. INVESTIGATION SUMMARY: BASED ON THE AVAILABLE INFORMATION, WE CONFIRMED THE REPORTED ISSUE; HOWEVER, DUE TO LIMITED INFORMATION, A DEFINITIVE ROOT CAUSE COULD NOT DETERMINED. THE FOLLOWING FIELD(S) CONTAIN NO INFORMATION (NI), AS ATTEMPTS TO OBTAIN INFORMATION WERE MADE, BUT NOT PROVIDED: D10 ATTEMPT # 1: 12/12/2024 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR ALL INFORMATION IN THE NI LIST ABOVE: NO REPLY WAS RECEIVED. ATTEMPT # 2: 12/16/2024 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR ALL INFORMATION IN THE NI LIST ABOVE: NO REPLY WAS RECEIVED. ATTEMPT # 3: 12/18/2024 EMAILED THE CUSTOMER VIA MICROSOFT OUTLOOK FOR ALL INFORMATION IN THE NI LIST ABOVE: NO REPLY WAS RECEIVED. ADDITIONAL INFORMATION: B4 DATE OF THIS REPORT G3 DATE RECEIVED BY MANUFACTURER G6 TYPE OF REPORT H2 IF FOLLOW UP, WHAT TYPE? H11 ADDITIONAL MANUFACTURER NARRATIVE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED A 60 HERTZ ARTIFACT WHILE PERFORMING EMG SURGERY. THERE WAS NO PATIENT INJURY REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED A 60 HERTZ ARTIFACT WHILE PERFORMING EMG SURGERY. THERE WAS NO PATIENT INJURY REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1732857 NEUROMASTER NEURAL FUNCTION MEASURING SYSTEM GWF NIHON KOHDEN CORPORATION MEE-2000A-DT NA 00841983103612

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown NI.| NI.