FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY ANALYZER

MDR report key: 2101325 · Received May 24, 2011

Report

Report Number
2122870-2011-01560
Event Type
Malfunction
Date Received
May 24, 2011
Date of Event
April 26, 2011
Report Date
April 26, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE SAMPLE WAS COLLECTED IN A PLASTIC BD SERUM TUBE WITH A GEL SEPARATOR, AND WAS CENTRIFUGED FOR > 5 MINUTES AT < 5000 RPM. QC WAS WITHIN THE ESTABLISHED RANGES PRIOR TO AND AFTER THE EVENT. THE CUSTOMER SENT THE SAMPLE TO BCI FOR ADDITIONAL TESTING. BCI CUSTOMER PRODUCT LINE SUPPORT (CPLS) WAS ABLE TO REPLICATE THE CUSTOMERS NEAT RESULT OF NO VALUE WITH AN IND FLAG. SUBSEQUENT TESTING WITH HETEROPHILE BLOCKING AGENTS SHOWED A SIGNIFICANT INCREASE IN DOSE, THUS INDICATING A PATIENT SOURCE INTERFERENT. SERVICE WAS NOT DISPATCHED FOR THIS EVENT AS THE CUSTOMER WAS NOT QUESTIONING INSTRUMENT PERFORMANCE AT THIS TIME. A PATIENT SOURCE INTERFERENT IS THE ROOT CAUSE OF THIS EVENT. IT WAS SAMPLE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO NO VALUE IND FLAGGED PROGESTERONE RESULTS GENERATED BY ACCESS 2 IMMUNOASSAY ANALYZER FOR ONE PATIENT. THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. SUBSEQUENT TESTING WITH A DILUTED SAMPLE PRODUCED A HIGHER RESULT. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION, OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY ANALYZER DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1